Returns
Returns Policy
We want you to love
what you ordered
If something isn't right, we accept returns within 30 days of delivery. Please read the conditions below before starting a return.
✓ 30-day return window from delivery date
How to return an item
Step 01
Contact us first
Go to Contact Us page to submit a a return request within 30 days of delivery.
Step 02
Get approval
We'll review and send a Return Authorization (RA) number within 2 business days.
Step 03
Ship within 10 days
Pack securely with tags on. You must ship the item back within 10 days of approval. Return shipping is your responsibility.
Step 04
Get refunded
Refund issued to your original payment method within 5–7 business days of us receiving your item.
What we accept
✓ Unworn, unwashed items
✓ Original tags still attached
✓ Original packaging intact
✓ Shipped within 10 days of approval
✗ Worn, washed, or altered items
✗ Items without original tags
✗ Clearance & final sale items
✗ Returns without prior approval
Key policy rules
Return shipping is your responsibilityWe cover outbound shipping to you. All return shipping costs are paid by the customer. We recommend using a tracked shipping service.
10-day ship deadline after approvalOnce your return is approved, you have 10 days to ship the item back to us. Returns shipped after this window will not be accepted and no refund will be issued.
Refunds only — no exchangesWe do not offer exchanges. If you would like a different size or item, please return your original order for a refund and place a new order.
Final sale items are non-returnableClearance, promotional, and items marked "final sale" are not eligible for return under any circumstances.
Return frequency limitWe reserve the right to decline returns from accounts with 3 or more returns within a 90-day period to prevent policy abuse.
Frequently asked questions
Can I exchange my item for a different size or color?
We do not offer exchanges. To get a different size or color, return your original item for a refund and place a new order for the item you want.
How long does my refund take?
Once we receive and inspect your item, refunds are processed within 5–7 business days back to your original payment method. You'll receive an email confirmation when it's issued.
What if my item arrived damaged or incorrect?
If your item arrived damaged or we sent the wrong product, please contact us within 7 days of delivery with a photo. We'll cover return shipping and issue a full refund at no extra cost to you.
Do I need the original packaging?
Yes. Items must be returned in their original packaging with tags still attached. Items returned without original packaging may not be accepted.
Can I return a sale item?
Regular sale items may be returned within the 30-day window under the same conditions. Items marked "Final Sale" or "Clearance" are not eligible for return.